Frequently Asked Questions
Get Informed
Do you have a customer referral program?
Our referral program is a system that offers previous customers discounts for recommending our products to family and friends.
Every customer will receive a “Welcome” email after creating an account. That email will ask if you were referred by an existing member. The person that received the referral will have to reply to the “Welcome” email with the members’ first and last name in order for that member to receive their discount code.
This helps us reward existing customers for sharing the news of their healthy hair journey.
What if I am not satisfied with L. Niyah Natural Shea Butter L.L.C.?
All product orders are thoroughly inspected before shipping. It is our primary focus to make sure you are completely satisfied.
Due to the nature of our products, all sales are final unless your package is misplaced or damaged by the shipping company.
Are there any benefits for first-time customers?
Yes, as a first time customer, be sure to create an account to receive your “Welcome Discount Code”.
Does the product contain natural ingredients?
Yes, the ingredients are listed next to the product under the description tab.
How often should I use LN moisturizer?
We recommend being consistent with applying LN moisturizer to your hair for best results.
Can men use your hair products?
Yes, men are able to use our hair products. The LN moisturizer is beneficial for promoting hair growth on your head and beard.
Do your company have a Plans & Pricing program?
Yes, but only members are able to access that page of the website. If you would like to see the Plans & Pricing page, create an account.